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Payment:

Your order is processed through our secure check out.

We accept the following credit cards, debit cards, and PayPal.

Please note your payment will be processed under the name of our parent company Superstars Trading Ltd. This name will appear on your credit card statements.


How long does shipment take?
Retail Orders (10 sledges or less): We dispatch retail orders same working day on orders before 4pm. Please note this does not include Saturday, Sunday or Bank Holidays. Orders made after 4pm Fridays, will be dispatched Monday. We use DPD or Parcel Force with Next Working Day Delivery for Mainland UK orders. You will be emailed or receive a text with a tracking number. Your package will be tracked until delivered. Important: Provide a mobile number or email address when you orders so that you can receive your tracking information. DPD will notify you of a 1 hour time slot in which they plan to be at your delivery address. On lower priced items we use Royal Mail to keep your costs low. We send your items in a discrete brown box or bag to ensure your privacy. Orders to offshore, Highlands, or rural areas may require an additional postage cost. You will be contacted in this incident. This may delay next day delivery.

Wholesale Sledge (10 or more sledges): We will send your items out via DPD, Parcel Force, or via the pallet system on a 2-3 working day service. You will be provided with tracking information. 

What type of payment do you accept?
We accept PayPal, Visa, Master Card, Discover, Maestro, Debit Cards, Bank Transfer. Money Orders and e-cheques must be cleared prior to shipping and may delay next day delivery. Shipping address must be the same as the Payment address to decrease fraudulent payments. If you must have a different shipping address please email or call for approval. This may delay next day delivery, and bank transfer payment may be required.

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Order Online or 
Call Our Hotline
0117 373 1422

Delivery


Same working day dispatch on all retail orders placed before 4PM. With next working day delivery with Parcelforce. View Delivery Information.

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